Looking forward to getting your confirmation receipt. Is that price point per person? ive been trying to get my money back ever since. My review may get lost in the mix because there are an abundance of negative reviews about Regus and justifiably so. Boost your business and gain an instant local presence with a virtual office in Fort Wayne. The backend team always pass everything to the onsite team which is unfair as they cant do anything about it!Now that we have left trying to get your deposit back is IMPOSSIBLE! Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world. Cancel Your Regus Contract - Typeform I've had virtual office spaces before and have never encountered one that couldn't be cancelled in a reasonable amount of time! Thanks for your services, we will make sure we don't recommend you and take our business else where. I would not recommend thia company. We have sadly been with Regus since 2013. Second month - $650 (an auto-renewal in the contract was triggered before I even arrived initially) Well, this may seem benign at first glance, but consider this reversal. We are in the middle of a pandemic in which both our economy and our way of life have changed, and corporations everywhere have had to make unexpected accommodations. https://www.justice.gov/opa/pr/justice-department-takes-action-against-covid-19-fraud. I can't do anything then when I cancel they keep charge my account and put me in dept and collecting company contact me. the agent helping me sent an email saying i need to come up with a good reason for them to cancel it. Pay by the day at discounted rates or choose five, ten, or unlimited days' access a month. They will offer you an initial price, but then they will immediately hit you with a number of other charges that they did not disclose at the time of signing a contract. Please know that we would not pass your account to a collections team unless reasonable efforts were made to contact and support you with any payment concerns; this is always a last resort. Were clear about this from day one. It's a yellow button near the top of the page. They are scammers, and incredibly dishonest. Avoid this company at all costs, Permanently closed location with 2 days notice, I WOULD NOT RECOMMEND THEM UNLESS YOU REALLY WANT A CONTRACT AND A COMPANY THAT HIDES BEHIND SMALL P, Their sneaky contract are scamming customers. Dear Ms/Mr {Name of the Recipient}, Unrivalled workspace. And while that hasn`t happened here, the fact is that unilateral treaties like this seem to make it possible. This could be due to your account details needing to be updated. If You have subscribed to a Membership Agreement, You will have access to all participating centers worldwide during standard business working hours and subject to availability. We have a team of specialists available 24/7 to help you find the best solution for your business. He stumbled across the world of points and premium travel in 2015 and hasnt looked back since. How To Write a Cancellation Letter for Membership? He shares his travels under, The dragonpass offer from Regis is still valid. Did yours get refunded? Don't be fooled by that. I rarely review any business but those are literally thieves WATCH OUT GUYS, Hi Mouhamad, This is a very unprofessional way of handling the situation as this concerns health and safety. Our account helpdesk also assisted with a late fee; both of these actions show that we do provide good customer service and are here to assist. Expensive, have no integrity, and they use contracts to legally scam you by adding all kinds of unreasonable price and demands hid behind small print. But once you are in the system - you can't do anything. Since Hannah is a lawyer, this is not the first question she asks, because she already knew in her case that the answer was yes. Best regards, Who has the free mental bandwidth to keep track? How to Cancel Regus Contract - Community Evangelical Church I would recommend that anyone considering using this company to think again! You need to pay for services you did not request unable to cancel services then treat you with lawyers, freeze bankaccounts Thank you again for taking the time to provide feedback. The unlimited Prestige membership makes sense for lounge lizards who clock up 14 or more lounge visits every 12 months. And they do not have to provide any notice to you at all. PDF These General Terms and Conditions apply to Office/Co -Working - Regus Regus customer services ranks as one of the worst I have ever experienced in my professional or personal lives. due to insufficient funds. First of all, it states that the contract will be automatically renewed if you do not indicate in writing that you wish to terminate at the end of the initial term of the contract. WeWork Help Center After she contacted with their department , she informed us that she solved the problem and we could continue to use our virtual address with them, but we informed her that because of their fault we already open another new one. Our customers satisfaction is our priority. Please email me at Lorraine.brule@regus.com with your company name and details. Products used:I signed up for a virtual office space. Membership to your club has been a nice experience so far in terms of relaxation and meeting new people. Ts and Cs apply. I have stopped all payments since then due to loss of job and relocation for school. Accounting and bogus charges in lieu and place of diligent customer service, Arrowhead Promotion & Fulfillment Co. [APFCO], Regus - Scam billing and contract fine print, Regus - Hidden renewal clauses and misleading info by reps. Platinum membership includes access to an office. Kind regards, If not, let us think for a moment about the case law. They are responsive, cancellation and refund policy makes sense, and will cost you between 5 and 2 times less than Regus. We have tried speaking to the team at Luton and escalated this to their regional manager Erica but have not had any response. These days, DragonPass focuses on annual lounge memberships which are almost identical to Priority Pass. Are there other similar companies to regus that are less expensive or better? PDF Regus Offers Terms and Conditions Regus' Cancellation Policy is not consumer friendly and is made so most of the contract auto-renewl for another 1 year term. She at least implied that Hannah`s use of the printer was a nuisance. If you want to continue visiting Plaza Premium lounges in Australia and across the world, then DragonPass could be an option to consider. If you don't reply to that email you get locked into a contract. 2.3. And in particular, I would like to thank Stephen and Maddie on the front desk who went out of their way to help me with a business project last week. Required fields are marked *. Please email me at lorraine.brule@regus.com with your company name and details. Stay away!! A membership cancellation letter is written with the sole intention of informing an institution, a service provider, or a vendor that the sender of the letter is not happy with the services, subscription or membership and would like to withdraw his or her name. Regus Online Account She basically copied and pasted the same response she has given to other customers about the terms and agreement. Work from any of our business lounges, reserve a dedicated desk, or hot desk in our sociable, shared open-plan office spaces, or take a private office of your own. Transparency is very important in everything that we do. As far as the payment is concerned, it has been made in full. Manage all of your workspace and business needs. Overview Regus has a consumer rating of 1.08 stars from 265 reviews indicating that most customers are generally dissatisfied with their purchases. Same here. Here is a simple format for writing this letter , To, I wanted to thank you for your help. You need to enter CC details for Dragonpass, but not necessarily MyRegus. Assistant Global Customer Service at Regus. Due to covid, my business is shifting almost solely to an online service and I no longer need the office. And that`s not the case. Perhaps you can try removing your card details in the Account > Payment Methods section to avoid getting charged after a year (if that fee does indeed exist). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My membership number is XXX-0000-11111-0000.According to the contract terms, the last date of my membership with you is on {the date}. Let us find the workspace that`s right for you and your team. As a result, your current term will end on 31st December 2022. Its nonsense in most cases and one should be able to continue with an office space. Yes, with all coworking and private office bookings, you have unlimited use of the business lounge. We receive great feedback about the service we provide and Im sorry if you feel we havent met your expectations. I entered card for both. I am surprised that youre now challenging this known process. If your home club is open, your best source of billing or membership information is to contact them directly . Dear Aaron Hawkins,With due respect, I want to inform you that after you receive this letter, please remove my name from the list of members and consider me no longer the Part of the {Name of the Church}. You fuzzed-out the membership number, but not the QR code (Which can be read to get the complete number). *T&Cs apply. It is unfortunate to hear that youve encountered a system error on our website during the purchase of the agreement. DO NOT BE FOOLED BY UPFRONT LOW PRICING. You can check these emails in the Account > Documents section of your online account. We had to continue our business so we hired another virtual address from another company.No one cared about our issue so they continued to email us invoices. Have anyone walk away from regus hidden automatic renewal. STEER CLEAR OF REGUS, Hi Mary, Im very sorry to hear of your disappointment.As you know, your new office has an increase in price due to the increase in size. THEY ADDED ON RANDOM OTHER CHARGES TO MY INVOICES, SO MUCH SO I HAD TO CANCEL MY DIRECT DEBIT - YOU HAVE BEEN WARNED. Frequently Asked Questions - Planet Fitness If you need further help, pleasespeak with our team member who is already in touch with you. The complaint has been investigated and resolved to the customers satisfaction. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I would like to request you to cancel my membership with you kindly. However I am looking at the Regus membership and it appears the annual fee is waived for the first year, after that there is an annual fee to pay to Regus is this correct? I have included section 2.4 here because what seems to me to be an absurd possibility for Hannah given the blow 3 described above. Remember that I need to escalate this and if I escalate this it will not be approved.". If a business owner needs to use a Regus resource for which they have a contract, but that resource is not available, it could have a massive negative impact on that business` ability to operate, and thus that business owner`s ability to earn income. Membership Usage: Usage is measured in whole days and unused days cannot be carried over to the following month. Sandra Melody They are doing it on purpose so they will have excuses of not giving back your deposits, Tip for consumers:Dont ever stay with them due to their dishonest business practices. You can start your agreement on any day of the month. After i moved out and paid for everything in complete, i got few calls from regus and few threatening emails threaten me to pay up or they will spill my personal data to debt collector. It took Regus about 3 weeks (12/19/21) to respond to my initial inquiry about this, and the response provided no clarity. Thanks again for everything I will be happy to recommend your services! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Brandon is the Senior Content Writer (Loyalty) at Point Hacks. Your satisfaction is very important. So, I would like to request you to cancel my membership with you kindly. i said "Regus sold me a service that failed to meet my expectations, i signed up just yesterday.
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