Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. White bun was dry and crumbly which spoilt the burger. Search for Garden Centres and other retailers near you, and submit a review on Yell.com. speed the process a lot. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. One cream slice had become a cream slide. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. first asked for an update, we were told that they were busy and there was a bit of a delay. Our team checks each review posted on the site disputed by our community as not meeting our. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. Claim your listing for free to respond to reviews, update your profile and much more. New menus, again, because there has been another price increase. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. more details. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. Wordfence is a security plugin installed on over 4 million WordPress sites. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. You will then receive an email that helps you regain access. They dont know how to serve coffee here or serve food properly. Then we have to lay the pipes down to pump the liquid on and freeze it. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. 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It started wth having to queue to find out where our booked table was. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. Something went wrong, please try again later. not taste as expected. Staff were lovely and friendly. Decaffeinated tea was easily available, at no extra cost. Great prices with both too. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Budding skaters can get onto the ice until January 7. Performance & security by Cloudflare. called in as we were staying locally (knights lodges) at lunch time. As always you can unsubscribe at any time. Staunton Harold Nurseries and Garden Centre. The salad was sadly very disappointing! If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. E-mail. 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By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. Finally someone came and asked whether we had been served we said no but then she had to retake our order. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. Service Wonderful but no Brioche Bun for Burger. Food was tasty but there was no apology for the wait,only being told Well we are busy. Mince pies had hurriedly been put out, with a very good price reduction on those. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! View this post on Instagram Instagram The garden centre features a Christmas lighting area. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. cafe/restaurant was fairly busy. Closes in 4 h 52 min. The latte was one of the best I have had for some time. Lovely garden centre in general with a gift shop worthy of a visit. You can email the site owner to let them know you were blocked. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. Vegetables available limited - just got carrots with Cottage pie. The name means "dwelling place of Britons". Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? Lovely food in the restaurant. Crockery all in good order; tea pits poured well. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Click to reveal Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? Playing bird song or something in keeping with the surroundings would be more agreeable. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. Won't be revisiting. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Husband tried the special, cottage pie, cleared the plate! Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. the food we got was freshly made and tasty. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. First of all this review is for the restaurant only. Bretby Garden Centre. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. The garden centre's annual real Ice Rink will open on Saturday, October 22. Easter chicks in the pet section were adorable. Called in on way back home and decided to have lunch. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. . Easter chicks in the pet section were adorable. Unfortunately I didn't time it! I will pass your comments on to the team. I know the intention is good but they looked so forlorn and very very sad. Bretby Hall was converted by a private developer into luxury apartments and this property provides a wonderful opportunity to purchase one of the collection of these prestigious homes, with the added interest of a Grade II * listed hall setting. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. Next by now it was at 1:15.. at 5 minutes to 2 we stopped a waitress and asked for the used plates to be removed and queried where the main course had got to. Tools located, plants chosen. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Food was tasty but there was no apology for the wait,only beingtold Well we are busy. Fish and chips were over cooked fish was near on black and chips pale Ordered food. Get quick answers from Planters At Bretby staff and past visitors. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.