We stayed at this hotel last summer, June 2010, and left with some bites on us all. We also missed the free breakfast because it ended at 9am. This meant there was furniture being moved men shouting up and down the hall and dogs barking. 2015 The Academy Hotel, Inc. All rights reserved. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. close to everything i needed to go to. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The bathroom had poop on the toilet when we checked in. Is there a laundry facility in the hotel? For convenience, each room includes a refrigerator and a microwave. A 24-hour reception greets guests of The Academy Hotel. Guests are required to show a photo ID and credit card upon check-in. We were told there was a hot tub at the hotel - there was not one. Posts are solely the responsibility of their respective authors. Acceptable and a good value for amenities. Restaurant is good. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Copyright 2020 Scripps Media, Inc. All rights reserved. Pizza, But the complaints stop there. The indoor pool was great, the bed's were comfortable. I then contacted the BBB. Get exclusive access to members-only deals by email. I was not told that the rooms all along the hallway we being renovated. New Berlin WI Bed bug Hotel and Apartment Reports Nobody likes that thought," Freeland said. Reviews are most valuable when they are original and unbiased. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. This was for the price a grand slam! when there are so many other options, close by, we will not be staying here again. I felt like it was inconvenient for us to dine there or something. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. This is definitely going to be our go to when spending a night in the Springs. We enjoyed the warm indoor pool and the breakfast options. See More Rooms & Suites 01 / 09 Great to have an omelette at breakfast! Try again. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. I really didn't know about bed bugs at the time. Thanks! Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Taxes and fees that are shown are estimates only. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Location off highway was amazingly easy. Tasted delicious and the staff was friendly, hard working and good at their jobs. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Please enter the dates of your stay and check what conditions apply to your preferred room. The property was run down and the room was awkward and small, especially the bathroom. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Overall, still comfortable and friendly service. NEVER again! This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Indoor swimming pool. The Hotel has a regular pest control program in place. * Complimentary Breakfast: There's nothing I didn't like. All staff members were amazing! They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers - Terms of use - Privacy - Disclaimer. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Booking.com. "They don't care what your wallet looks like, or what your car you drive. Beautiful little hotel if the writer is claiming to be someone else). Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! But I could not overlook the bed bugs. academy hotel colorado springs bed bugs 2. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. They want to eat that's all they know.". It was great stay. 15 Top-Rated Hotels in Colorado Springs | PlanetWare This meant there was furniture being moved men shouting up and down the hall and dogs barking. Check your selected option for more info. If you booked through us and want to leave a review, please sign in first. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Staff was really helpful and friendly. Lock in the lowest price from these sites. So pets or no pets? Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Guests submit their subscores and their overall scores independently theres no direct link between them. NEVER again! I really didn't know about bed bugs at the time. "Before I even bring my bags into an into a hotel room at all. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. The place was super clean. 19 Best Hotels in Colorado Springs, CO - Uncover Colorado Seafood, If the staff was better, the hotel would be an excellent place to stay. We allow a maximum of 2 pets per pet friendly room. The breakfast was excellent and free but the staff during breakfast was totally rude. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. All rights reserved. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Grill/BBQ, Open for: Location off highway was amazingly easy. Great location, great amenities. "We've done $2.5 Million homes. Review tags are currently only available for English language reviews. The most helpful contributions are detailed and help others make better decisions. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Expedia, Inc. is not responsible for content on external Web sites. It is a very nice and reasonably priced Hotel. Highly recommend. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". We even got an upgrade to our room witch was AWESOME!!! Breakfast, Overall the hotel was very nice as was the experience. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Only a customer who booked through Booking.com and stayed at a specific property can write a review. This is not a rash, these are bites! But this would have been bearable had the staff not been downright snotty and rude. Review tags are currently only available for English language reviews. Free public parking is available at a location nearby (reservation is not needed). This is a great hotel. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Travelers may receive a savings voucher when they submit a review. Disliked: Cleanliness, amenities, property conditions & facilities. Clean and friendly staff room look as if they have been updated. The worst bed we have every had. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Beautiful property! Room 238 had bedbugs. This lets us know our reviews come from real guests like you. I would recommend it if you can handle the unfriendliness of the staff. Sincerely, John Wilkins/Owner. Liked: Cleanliness, amenities, property conditions & facilities. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. <[emailprotected]edbugregistry.com>. All of which have experienced no problems. We went back to the area for spring break and decided to stay there again because of the location and price. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. (Click on the Red Icon to view detailed bed bug reports. We all have bed bug bites all over us and they are very uncomfortable! The free breakfast was awesome, more than I was expecting in a free hotel breakfast. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. The number of extra beds and cribs allowed depends on the option you choose. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. Skyware Booking Engine We do allow pets and have a designated area for pet friendly rooms. I would not choose this location again on futre trips. Colorado Springs Cabins | Cottage and Cabin Rentals | Airbnb Hotels Colorado Springs, Colorado | TheAcademyHotel.com Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Great place to stay, great location and awesome breakfast!! This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. The Academy Hotel Colorado Springs - Booking.com Hotels.com - Deals & Discounts for Hotel Reservations from Luxury THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. Rating 10 - Excellent. This is not a rash, these are bites! Bed Bug Reports The Academy Hotel Colorado Springs, CO Colorado - USA Taxes and fees that are shown are estimates only. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. I then contacted the BBB. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. And it can happen anywhere. To edit a review youve already submitted, contact our Customer Service team. The following reports are from third party sources. Steakhouse, Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Please see our partners for more details. This is the version of our website addressed to speakers of English in the United States. language, whether its just a rating or contains comments as well, etc.). There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. Room was a nice surprise- nice size, comfortable beds and chair. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. June 12, 2022 . The Hotel has a regular pest control program in place. Cancellation and prepayment policies vary according to accommodations type. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. They have a wonderful breakfast bar. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Landlord And Tenant Duties Regarding Bed Bugs - Colorado We went back to the area for spring break and decided to stay there again because of the location and price. I never swim with my kids because I hate cold water and was able to swim with them for hours. The place was very cute and cozy. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Springs 1602 out of 2735 reviews" ", Rating 8 - Good. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Colorado Bed Bug Hotel and Apartment Reports The Academy Hotel Colorado Springs - Orbitz Please note that all Special Requests are subject to availability and additional charges may apply. Breakfast was above expectations, and the restaurant was on point. The Academy Hotel Colorado Springs - HotelPlanner.com Dinner, I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Each review score is between 1 and 10. They are also responsible for the costs associated with eradicating the unit of the pests. The atrium for the hotel is beautiful. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. Tenants and landlords - bed bugs in residential premises. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. When I checked in I paid in advance for a one week stay at a special winter rate. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Disgusting! If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Server was very nice as well. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Its a bit old and outdated, the rooms were a bit dusty. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Staff was friendly. "That tells me right there in plain black and white that it's getting worse.". This is the version of our website addressed to speakers of English in Canada. They also have very strict protocol on handling complaints such as this. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. I did not like how dark the place was, and how murky the pool was. Now the cons. Freeland admits it's work that can make your skin crawl. Ideally, we'd publish every review we get, positive and negative. All rights reserved. Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott Contact the property for more information. If we find any, we delete them and, if necessary, take action against whoever is responsible. The mountain view is stunning. 245 out of 2735 reviews" ", Rating 4 - Poor. Tripadvisor performs checks on reviews. Site content 2006-2019 Maciej Ceglowski Give Light and the People Will Find Their Own Way. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. This hotel exceeded our expectations. We have more than 70 million property reviews, all from real, verified guests. This was for the price a grand slam! You can only leave a review within 28 days after check-out. So what can you do to guard against bringing these bugs home with you the next time you travel? Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on.
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