Click the Save button at the top of the page to apply these changes when you are completely finished. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. Youll need to enable the Bridging feature. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. 08:45 AM. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. Keep device and cables out of young children's reach. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. Gandalf, Alan27. How do I use Pi-hole's built in DHCP server (and why would I want to)? BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. In the field above the 5GHz band column labelled 'Separate Bands' set this to 'ON'. >. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. Im going to get a hub 6 for the same issues with the rubbish plusnet router. 25-08-2022 Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Then click on Advanced Settings. (If I have helped you in any way please click the thumbs up. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. None - anyone can connect to your wireless network without entering a password. Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. By continuing, you agree to our cookies policy. as in hospitals. I believe I rebooted the router after doing this as well. Dust with a soft dry cloth; don't use water or solvent. set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. BT Smart Scan technology Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. 20h41. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. Baldrick1. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. How do I use BT access controls (Wi-Fi Controls)? This will open the Hub Manager, Enter the admin password. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Using the BT Hub Manager Treat all parts with care; don't shock or vibrate them. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. Registered, in England No. on Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. To find out how to use it, just click on the dropdown for your Hub. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. They're now called Wi-Fi controls. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. Log in to your BT Smart Hub 2 router. I recommend separating them as some devices dont work when they are in sync. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Remember to save your changes. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Thanks for your howto posts! Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Which is best depends on several factors but the general rule is that 2.4 GHz works at a greater distance than 5GHz whilst at short ranges the 5GHz channel is faster. To find out how to use it, just click on the dropdown for your Hub. 1800000. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. Enter your BT hub admin password. 20h31, 15-01-2019 Can you help by posting a screenshot of your advanced wireless page? Thanks so much for any help. 16-01-2019 Find the Port Forwarding section of your router. The primary DNS was a IPV6 address. Lets take a look at the legacy BT routers that are still capable of getting you online. 2 users liked/thanked this post: Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. It also has 4 Gigabit LAN ports. on From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). 15-01-2019 For example, you can control your children's internet use when you're not about. Forwarding some ports for Gran Turismo 7 in your router can help with improving them. How do you turn off wifi? To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. You'll find it on the back of the Hub if you haven't updated it. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. Smart Setup has moved on some firmware versions from the Home to the Status page. Find the address bar in your web browser and type in your router's IP address. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. I only use one, static IP. While the size and premise remains much the same as the. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". - edited Then press the power button on the back of the Hub. With BT access controls you can manage how your device accesses the internet during certain times of the day. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. WPA2 - the default setting (we strongly recommend you use this). on Now, remember this is the exact model of Hub Plusnet are now using. If not, then youll be doing it yourself. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. Sometimes you need to unblock some of these connections so you can run a game or application. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. a warehouse or garage). To improve your home internet set-up, you might want to sign up for BT Halo. 15-01-2019 Turn everything off. The Home Hub 6 is another name for the BT Smart Hub. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). 15-01-2019 After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. I suggest you start a new thread asking specifically for a way to use 5 static IPs. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. Slide the two parts of the hub's plug together until they click into place. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. I don't really want this. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. 20h46 Did you go through this step? The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. To create an entry, click on the button called Create a new port forwarding rule. This topic was automatically closed 21 days after the last reply. Blue means it is ready to go. Forward Ports on Your Router for Mortal Kombat 11. 2. From theHub Manager, click onAdvanced Settings, thenWireless. BTW, the image you posted won't be public until a mod approves it. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? 15-01-2019 - edited on There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. These are the two alternatives that I get with my hub. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. on 05:37 PM. A Firewall blocks incoming connections by nature. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. Only change it if you're having connection problems with your device. Enter the username and password for your BT Smart Hub 2 router. Switching Smart Setup on and off on the BT Smart Hub 2 veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. 25-08-2022 of BT at all times (excluding outright sale equipment). 20h33. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. This way you can seamlessly swap between the two. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. Find out which main phone socket you have Find out about your Openreach modem Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. IP address Is Complete Wi-Fi only compatible with Smart Hub 2? Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. 13-04-2021 Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Or follow our Static IP Address guides to setup a static IP address. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. 14 users liked/thanked this post: This website uses cookies to give you the best experience. Best answer by Tp10000 Thank you. Not all routers are the same. This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect.
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