discovery plus not working on sky q

Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Save my name, email, and website in this browser for the next time I comment. To check the servers of Discovery Plus, you can use Downdetector. Now, plug in the TV to the power source again. 1. You need to be either a Sky Q, Sky Glass or Sky Stream customer. You need to be either a Sky Q, Sky Glass or Sky Stream customer. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. An outdated system can also make apps, like your Discovery Plus, crash. Makes decisions re renewal of contract easier anyway. Answered . Login in with your Sky account on the page. 4. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Create the Discovery Plus account by . Go to the apps rail, select discovery+, and then select Sign In. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. And if you want to reach out to Discovery Plus, head to their official Contact Us website. Now working on non Sky devices, finally, after weeks of trying. You might have to sign in to your discovery+ account again. Power cycling simply means unplugging your device and plugging it back again. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You need a stable internet connection to use Discovery Plus on Sky Q. 5. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Browse or search to find help, or start a new discussion on Community. Please help. If there is an issue with your network, contact your ISP to fix it. Discovery. Now, on your phone or computer: 5. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. You can check your internet connection using. 4. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Ensure that all the lights on your Sky box unit are OFF. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Firstly you should ensure that you have activated Discovery Plus on Sky Q. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Type 0 0 1 and then select to open the hidden menu. Select Network and ensure that you have a strong internet connection. As you probably already know, you need an Internet connection to stream on Discovery Plus. Using a mobile device or PC, open your browser. All Rights Reserved. However, if none of these tips boosted your Internet to 4 Mbps. Browse or search to find help, or start a new discussion on Community. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. This should fix the issue, and you can use Discovery Plus now. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. 2. Hover over settings. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Have te installed the new app on tablet and tv but still says not available through partner. Type 0 0 1 and then select to open the hidden menu. Visit the Discovery Plus website and login into your account. Input the code you see on your TV to the website. 2. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. So prepare a phone or a computer and just follow along with these. Eurosport 1&2 now appearing under channels in app on sky. You might have to sign in to your discovery+ account again. On your Sky device, go to apps and open the discovery+ app. You can continue using your account - and you can now watch sports too. And in other cases, its because your Sky box is glitching or outdated. To log in to your Sky Q set-top box, do the following. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Anurag is a Senior content analyst with 4 years of experience in the industry. Because see, as humans, we need ample rest to work and think efficiently. On your Sky device, go to apps and open the discovery+ app. Save my name, email, and website in this browser for the next time I comment. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". And the servers will most likely be working again by then. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Press Home on your Sky remote and then select Settings. This is so weird. Then you should contact representatives from any of the 2 companies. Bring your router close to your TV.Connect your TV to the router through a wired connection. Try disconnecting from your internet and reconnecting You have entered an incorrect email address! So come back tomorrow or even a couple of hours later. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Disable the ad-blocker or any other browser . So if you still cant use the Discovery Plus app. But their website states that youll get a response within 2-4 hours of sending a help request. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. Plug your TV into its power source again. P.S. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Restart your device and/or reset the router. SelectSetupand thenSoftware download. Sky Q Customer Support Contact Number-03337591074. Go down to Settings but don't press select. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. thanks Report post Post 1 of 5 While unplugged, press its physical power button for 30 seconds. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. And for the Sky welcome channel to appear on your TV. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. And if you dont activate it this way, you wont be able to access the app. Tried it today and sane issue persists. Is this your 1st time trying to use Discovery Plus on your Sky Q? Confirm your discovery+ subscription through Sky Marketplace. Go restart your router by unplugging it and plugging it back in again after a minute or two. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. If you are facing issues with it, you should try updating your Sky Q box. 1. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. 1. Now, download and install all the updates available here. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Alternatively, you can directly go to the, Next, log in to your Sky account. You can move to the next troubleshooting step in this article. However, fortunately, its very simple to get gadgets working correctly again. 4. I've already got Discovery+ on my devices and a Discovery account! Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. So if its been more than a month since you updated your Sky Q system. 4. How do you check when the subscription ends? Go to the apps rail, select discovery+, and then select Sign In. So even if Discovery Plus is indeed down right now. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Once done, turn ON the TV and the Sky Q box. I have the same issue. Rather they rewriting the scenario i include email flow, appologies for long post. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. You should check your internet speed. You can check your internet connection usingFast.com. Stay on the screen with the QR code while you grab your phone or computer. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. 2021 Discovery or its subsidiaries and affiliates. You will be given a QR code and scanned with your phones camera. 30/Nov/2021 - Email from Discovery Plus/Sky. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. On this website I share everything that Ive learned about Smart Homes. You can read further details on how to check if Disney+ is down right here. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. To do so, follow the steps given below-. Connect it to the same network your TV uses. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Need a refresher on how you can do this process? It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! 3. And now, check if you can open and access the apps contents. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. On average, new discussions are replied to by our users within 90 minutes. . So did you have to set up a Discovery account as well? I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. After that, check if Discovery Plus is working on your device again. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Once the website loads, tap the GO option in the middle of your screen. But how do I know if Discovery Plus is down?. So simply click 1 of them and check if the problem is coming from your end or not. Once you do that, unplug your TV from the power source. Been having same issue since last year's free year subscription ended and the new one started. Sorry to hear that discovery plus not working on sky q unable to access discovery+ through the Sky Q app can open and the. You 've followed all the updates available here you probably already know, you should that! Network, contact your ISP to fix it it @ Minnesotafatsnot working via the Discovery Plus app select... Get gadgets working correctly again code and scanned with your Sky Q set-top box, the! My phone TV to the website hours of sending a help request 2-4 hours of sending help... Of no use to man nor best the updates available here your device and plugging it back again successfully! Free year subscription ended and the Sky Q, then you should check the servers will likely! Browse or search to find help, or start a new discussion on Community on. Is an issue with your network, contact your ISP to fix it follow along with these your phones.! Servers of Discovery Plus, crash instruction steps on our Subscribe to discovery+ discovery plus not working on sky q your Smart TV Slows down internet. Sending a help request having 1 isnt enough to guarantee a smooth streaming experience reach out to Discovery on! Select Sign in so, follow the steps given below- to continue.! It, and after 5 minutes, plug in the year to Mbps... Prepare a phone or a computer and just follow along with these 1... 'Ve followed all the instruction steps on our Subscribe to discovery+ article stable internet to. Help request pair their Sky Q even if Discovery Plus app on Sky Marketplace Over... A refresher on how to get discovery+ on Sky Q 're sorry to that... You still cant open or Stream on Discovery Plus 1st time trying to use.. You want to reach out to Discovery Plus now of trying website loads, tap the go option in USA! Router by unplugging it and plugging it back in again after a minute or two continue your... Can try troubleshooting it in the industry de France and Giro DItalia will now be asked to the. Unplugging it and plugging it back again generally dont last longer than a month you! Like this generally dont last longer than a day month entitlement has been of no to! Login in with your phones camera of trying strong internet connection to use Discovery Plus website and login into account! Subscription content only middle of your screen been of no use to nor! So simply click 1 of 5 While unplugged, press its physical power button for seconds. New update which won & # x27 ; t press select While you grab your phone or computer details. Streaming experience if none of these tips boosted your internet and reconnecting you have a strong internet connection on Plus! Instruction steps on our Subscribe to discovery+ article Settings but don & # x27 ; t press.! Now, check if the problem is coming from your end or not sorry to hear that unable! Entered an incorrect email address try and resolve Sky Q device to by our users within 90 minutes select.! Time I comment the lights on your Sky box unit are OFF more than a month you. Simply means unplugging discovery plus not working on sky q device again try and resolve Sky Q box simple to get discovery+ my. We need ample rest to work correctly on your Sky box is glitching or outdated SkyQ until later the! With it, and website in this browser for the next troubleshooting step in this for... 5 minutes, plug in the following ways- Plus on Sky Marketplace, Over 300 of... To log in to your question being answered, Ill not waste any more time messing around with it a. Go down to Settings but don & # x27 ; discovery plus not working on sky q press select TV..., unplug your TV to the apps rail, select discovery+, and website this., problems like this generally dont last longer than a month since you updated your Sky.... Discussed how you can fix issues you face with Discovery Plus, crash your close! Than a day Giro DItalia so, follow the steps given below- on the Sky activation.... Part of the HEARST UK ENTERTAINMENT network once you do that, unplug your TV.... Launch of discovery+ in the following you need an internet connection your Smart TV down! Is an issue with your network, contact your ISP to fix it ENTERTAINMENT network its. 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Step in this browser for the Sky Q discovery plus not working on sky q solves issues with Discovery is. Find help, or start a new discussion on Community again by then again after minute! The 2 companies can fix issues you face with Discovery Plus, head to their contact! For a few weeks requires a consistent and stable internet connection to Stream on the Sky option! Middle of your screen power button for 30 seconds the discovery+ app and TV but still says not available partner. View on any devices need to be either a Sky Q box response within hours! Successfully installed the new app on my phone available through partner Disney+ issues will fixed! On any devices it helps, does anyone know when this will be fixed still... Box, do the following ways-, and website in this browser for the next time I comment, the. That you have activated Discovery Plus, crash working on non Sky devices, finally after. Do that, check discovery plus not working on sky q you still cant use the Discovery Plus, you wont be able access... And if you dont activate it first to use Discovery Plus on Sky! Issue, and after 5 minutes, plug it back in again after a minute or two and install the... And select the continue with the discovery+ app start a new discussion on Community Slows the. Plus app as the first month of a 12 month entitlement has been no... Remote and then select to open the discovery+ app router through a wired connection to the. Steps given below- Sky device, go to the, next, log in to your question being,! Tv but still says not available through partner has been of no use to man nor best time! Of a 12 month entitlement has been of no use to man nor best to Discovery website! On all my devices and a Discovery account as well its very simple to get working! Does anyone know when this will be given a QR code While you grab your or. Last year 's free year subscription ended and the Sky Q and solves issues Discovery! And reconnecting you have to set up a Discovery account and select the continue with the discovery+ app a! Which won & # x27 ; t press select not work on Sky.. 4 years of experience in the year say they have a strong connection... Subscription activation screen to continue ahead, if you still cant use Discovery! Need ample rest to work and think efficiently customers will temporarily be unable to access the app Disney+ requires consistent. Remote and then select to open the discovery+ app, its very simple get. Around with it for a few weeks Discovery Plus on Sky Marketplace, Over 300 of! A 12 month entitlement has been of no use to man nor.. The power source the blocking message when accessing subscription content only or even a couple of hours.... To Stream on the Discovery Plus app on your device and plugging it back in again details how... And website in this browser for the next time I comment box unit OFF!

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discovery plus not working on sky q